Evaluating intranet management firms and what you should look out for

I have had the opportunity in my earlier assignments to observe the transition between an existing vendor and another taking over the intranet management. Quite a tricky affair managing expectations and heartburn!
While trying to gauge what works best - in-sourcing or outsourcing, the debate never really ends. There are pros and cons but what matters [...]

Read Full Post »

Tips to hire internal communication professionals

In India, most internal communication openings are known either through networks or via consultants. Internal communication professionals are a rare breed in this part of the world.
Apart from large, established multi-nationals, the concept of engaging with internal communication professionals is still quite unfamiliar.  The JD ( job descriptions) shared by consultants generally include the entire [...]

Read Full Post »

Measuring communications

Just a couple of days ago, I received a brief for an important human resources communication related to career development. When I enquired if there was a measurement metric in mind to understand if the program was successful or not, I was greeted with a wry smile. There was none. “Could we measure the hits [...]

Read Full Post »

Creating a buzz on the intranet

 
 
What does an internal communicator do when you are faced with a challenge of gathering content for the intranet? Do you wait for content to come in or are there some steps you can take to continue keeping the intranet alive?
 
I thought of a couple of ideas and would like to bounce it off you.
 
Why [...]

Read Full Post »