Fire-Drilling Your Internal Communications

In India fire-drills conducted by organizations are considered a necessary but a drab affair. With thousands of staff working in high rise buildings fire safety is a priority and standards needs to be explained effectively. Most organizations have a health and safety officer who interfaces with a third party vendor to organize demos periodically and [...]

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Internal Communications and Social Media –Discussing Trends and Opportunities

Yesterday, July 19, 2011 I had the pleasure of interacting and sharing perspectives on internal communication and social media trends and opportunities with about 100 students and communication professionals from leading organizations in Bangalore. Organized by COMMITs (a Bangalore based institute for journalism and mass communication) and COMMIT (Communicators in IT, a group of communication [...]

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Best Employers in India Have Inclusive Cultures and Communicate Consistently

The Outlook Business-AON Hewitt  Best Employers Study results in India are out. The Aon Hewitt Best Employers in India 2011 study is supposed to be the largest employee research project of its kind. Surveying began in September 2010, with employee engagement results available as early as three weeks from the completion of online surveying. Overall [...]

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Coaching Your Internal Communication Team to Success

There is a myth that in order for coaching to be a success it should be only handled by leaders, it requires a certification and also it expects staff to be receptive. I beg to differ. As communication professionals we have a responsibility not just to grow ourselves but to also grow the function and [...]

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What’s your Internal Communication Measurement Mantra?

If you followed the recently concluded cricket World Cup 2011 tournament which India won the statistics shared on TV may have overwhelmed you. The amount of data crunching that cricket historians did ranged from the mind boggling to the inane. While I was able to comprehend and understand how cricketers’ batting and bowling metrics can [...]

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Engaging the ‘Young & Restless’ Generation

Never before has the challenge of keeping our younger staff engaged greater that now. According to recent reports the population of India will be much younger than China’s in 2050. With more young people being part of its workforce (median age of 25), India is expected to enjoy a huge economic advantage. A recent study [...]

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Lead From the Front to Build Leadership Credibility

It isn’t easy these days being a leader. With trust, confidence levels and credibility dropping rapidly among employees leaders face an uphill task to rally staff, convey messages and move forward on the organization’s goals. Trust in Leaders is Eroding The usual grouse is that leaders don’t show up, are not putting value on communication, [...]

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Policy Rollouts and Adoption – Role of Internal Communicators

All of us must be familiar with policies and guidelines such as ethics, gifting, dress code, behavior and office infrastructure among others that are foundations for any organization’s success – either as recipients of these policies or the creators.  However how, when and what needs to be communicated will determine how your employees perceive your company in [...]

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Thinking of a Career in Internal Communications?

I wanted to pen down my thoughts on the evolving internal communications function based on numerous queries that have come my way from students, practicing professionals and educationists. This post also articulates the role of the internal communicator, key skills and competencies needed to excel in this field and the various career opportunities that exist.  Internal [...]

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Are you Embracing ‘Employee-Led’ CSR and Communication?

‘A small favor’ said the subject line. An e-mail winged in from a motivated employee calling interested individuals to chip in aid of the victims of the worst floods South India has seen in decades. The mail goes on to articulate the project, the effort, the expectation, the plan and people involved. Right down to [...]

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