Making Internal Social Networks Sticky: Case Study Wrap-Up

From the comments that came in to the internal social networks case study it is evident that to improve adoption you need to use both the ‘pull’ and ‘push’ strategies. Ira recommends that it helps to drive traffic through interactive content such as contests, blogs and chats with senior managers. After you have satiated their thirst for [...]

Read Full Post »

Seeking an Internal Communication Role? Plan Your Change

Seeking a role in internal communication and not sure how to go about the interview process? In this blog I am sharing pertinent themes and relevant questions that you should ask and seek answers for while planning your move and interviewing for a role in internal communication. I an earlier post I had written on potential [...]

Read Full Post »

Media, Manipulation and Internal Communication – Challenges and Directions for Change

I had the opportunity to share perspectives on media, whistle blowing and manipulation at a two day national seminar  (Media Manthan) conducted by St. Aloysius College, Mangalore on January 21- 22, 2011. Justice N Santosh Hegde (Karnataka Lokayukta Head), BBC’s former producer Adam Clapham, Kuvempu University’s Professor Poornananda and Justice Saldanha, a recognized social activist were among [...]

Read Full Post »

Tackling ‘Payback Time’ With Effective Internal Communication

“It is payback time!” said one comment and “never treat professionals as commodities” voiced another as a reaction to the recent independently administered Regus survey which covered 15,000 business respondents from their global contacts database between February and March 2010. Dearth of promotions, lack of communication and involvement in decision making and little or no [...]

Read Full Post »

Lead From the Front to Build Leadership Credibility

It isn’t easy these days being a leader. With trust, confidence levels and credibility dropping rapidly among employees leaders face an uphill task to rally staff, convey messages and move forward on the organization’s goals. Trust in Leaders is Eroding The usual grouse is that leaders don’t show up, are not putting value on communication, [...]

Read Full Post »

Engaged Workplaces = Trust + Consistency + Leadership

On Friday, July 23 I attended the Great Place To Work Conference at Bangalore and I wanted to share my key take-aways and recommendations that you can take forward within your organizations, irrespective of the industry and size. To begin, best workplaces had nothing to do with size or number of employees. The theme of [...]

Read Full Post »

Reigniting the Culture Conversation – Internal Communications and Storytelling

‘Culture alignment is what makes organizations successful’. This message stuck to my mind like never before! I attended one of the best sessions ever on a topic often considered to be ‘esoteric’ and ‘abstract’ – culture. This post is to share my personal take-aways. Conducted by a senior leader this session had no presentation slides [...]

Read Full Post »

Thinking of a Career in Internal Communications?

I wanted to pen down my thoughts on the evolving internal communications function based on numerous queries that have come my way from students, practicing professionals and educationists. This post also articulates the role of the internal communicator, key skills and competencies needed to excel in this field and the various career opportunities that exist.  Internal [...]

Read Full Post »

The Power of Feedback in Evaluating Internal Communication Work

Nothing compares to the power of feedback and networking. I recently witnessed its influence while shaping a set of internal communication posters we created for a milestone event. The posters were an element of a larger campaign to get employees excited about the organization’s history, progress, people, culture and talent. When we began the campaign [...]

Read Full Post »

Internal Communicators as the Company’s Historians

About 8 years ago my supervisor at a previous employer handed me a list stating my roles and responsibilities as an internal communication professional. In that, I recollect was a line which read ‘the company’s historian’. Then, as a junior member of a growing communications team it only meant ‘collating and updating’ company news. The [...]

Read Full Post »