Wikileaks, Corporate Espionage and Whistle Blowing – Implications for Internal Communication

The world is gripped by the ‘drip-drip-drip’ of cable internal communication shared by Wikileaks through their website. Apart from gauging the impact to international relations and politics these candid revelations also put the focus firmly on the power of transparency in internal communication. Interestingly, the India diplomatic corps have looked at the positive side of [...]

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Celebrating Company Milestones and Workforce Engagement

Have a milestone worth celebrating? Unsure how to get your employees singing the same tune? Every organization big or small has reasons to celebrate important milestones during their journey to energize their staff. Be it the completion of your company’s years of operations, a new product launch, an employee growth success story or even the [...]

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Adopting social media inside the enterprise – challenges and opportunities for internal communicators

This article featured in Simply-Communicate, a UK based internal communication publication that reaches 15,000 communicators globally. http://www.simply-communicate.com/news/companies-india-adopt-social-media-inside-enterprise Read on for the complete article here as well. According to an IABC report over 79% of global companies leverage social media internally to improve productivity and engagement. India, however, still lags behind when it comes to adoption.  To [...]

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Thinking of a Career in Internal Communications?

I wanted to pen down my thoughts on the evolving internal communications function based on numerous queries that have come my way from students, practicing professionals and educationists. This post also articulates the role of the internal communicator, key skills and competencies needed to excel in this field and the various career opportunities that exist.  Internal [...]

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The Power of Feedback in Evaluating Internal Communication Work

Nothing compares to the power of feedback and networking. I recently witnessed its influence while shaping a set of internal communication posters we created for a milestone event. The posters were an element of a larger campaign to get employees excited about the organization’s history, progress, people, culture and talent. When we began the campaign [...]

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Town Halls and the Science of Getting Your Employees Aligned

Town Halls or All Hands sessions, if done consistently are powerful internal communication platforms for organizations to connect with employees, share plans, engage in conversations and gauge feedback. Some organizations invest a lot of attention in getting these interactions right and involve advertising and event management agencies to package the sessions, create a ‘wow’ effect and [...]

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Grassroot’ Employee Engagement Way Forward For Organizations

Over the last few months I have observed closely as employees took ownership to drive various engagement initiatives across the organization I work in. Unlike other organizations where dedicated teams are assigned to create a fun place, employees here leverage their ‘collective wisdom’ to uplift the mood in the offices. What started as a ‘community [...]

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Culture Deep Dives and Focus Group Facilitation Ideas

I recently sat in on a focus group session on ‘culture’ that sought employees’ perspectives on the organization’s traits and thoughts on how to retain or strengthen the organization’s DNA.  The forums held across the organization are an attempt to gauge the role ‘culture’ plays on engagement and align employees based on an action plan. [...]

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How Internal Communicators Can Lead Your Organization’s Social Networking Beginning

Planning to get your organization on the social media map? There are factors which I learnt along the way that is needed to get completely immersed. Read more about the do’s and don’ts of kick-starting your firm’s social media communication. Understand also how you can leverage internal communication context and content. The power of social [...]

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Value feedback or find it on a Discussion Forum!

A mail in our internal informal network caught my attention. It was from an employee upset by the poor service and attitude which his team and he experienced while at lunch at a newly opened restaurant in Delhi.   What made me sit up was the potential impact of this experience (read: word of mouth/viral [...]

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