Much ado about salary hikes? Help staff find meaning at work

There has been a lot of media attention to recent salary hikes and freezes at a few IT organizations in India and I wanted to reflect on the issue, the role of leaders and internal communicators in clarifying line of sight. It began with Infosys freezing salaries and cutting back on variable pay for staff [...]

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Targeted internal communications based on information consumption?

As far as I am aware internal communicators serve information to staff based on the need, age, tenure, career levels, organization’s priorities and focus areas, importance and maturity of the individual within the organization, time of the day among other reasons. TNS’s recent research and segmentation of consumers is based on their information consumption patterns. [...]

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The Leadership Team Needs to Be “Branded”. How about a Logo?

I blogged about teams wanting ‘internal visibility’ a while ago.  Often requests for internal branding do come to internal communicators and unless you tread carefully these requests can snowball into an unmanageable mess. Rita, the internal communicator got into one such situation and this blog post seeks solutions to help her mitigate the crisis.  Here [...]

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Announcing the State of the Nation: 2011 Internal Communications India Survey Results

What do internal communicators in India focus on? How do they manage internal communications? What are the most relevant internal communications channels that work in India? Is there interest in social media in internal communications? How does leadership perceive internal communications in the country? Which trend will impact internal communicators in the future? Learn all [...]

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Planning, Managing and Communicating a Successful Leadership Team Meeting

Internal communicators may be involved directly or indirectly in organizing and communicating internal leadership forums that connect and energize  the community. It is a crucial activity since a lot hinges on how well the leadership team converge ideas, coalesces as a group and moves the company agenda forward. These forums are coined different names at [...]

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Social Media in India and Implications for Internal Communications

I am writing to share my article – Social Media Take Shape in India published in the November-December 2011 edition of Communication World (CW), the magazine of the International Association of Business Communicators devoted exclusively to communication management. You can download the entire copy here: CW_NovDec2011_AP_SocialMediaIndia. Published bimonthly, CW covers the latest in communication research, [...]

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Struggling to Build Your Internal Communication Team’s Presence?

Internal communicators are experts and specialists who collaborate with leaders and human resources to help achieve a shared understanding of organizational goals, connect and recognize employees. However to be accepted as leaders the team is often called up to prove its worth and value. How you build your team’s presence is crucial for their success. [...]

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The joy of partnering with a leader blogger who ‘gets’ it

As an internal communication professional nothing can come close to working for an internal client who just ‘gets’ it! I wanted to write this post to share insights from an ongoing partnership that I am beginning to enjoy. Also, share some ideas to make your internal leader’s blog leap ahead. Two reasons that make it [...]

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Sharing India with the world

Aware and Connected. This is exactly how I felt earlier this month as I shared perspectives on social media and internal communication from India with a set of global communicators who attended my session at the 2011 World International Association of Business Communicatiors Conference held at San Diego, US. The IABC World Conference brings 1,400 [...]

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What’s your Internal Communication Measurement Mantra?

If you followed the recently concluded cricket World Cup 2011 tournament which India won the statistics shared on TV may have overwhelmed you. The amount of data crunching that cricket historians did ranged from the mind boggling to the inane. While I was able to comprehend and understand how cricketers’ batting and bowling metrics can [...]

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