Can We Have a Mascot For Our Campaign?

This blog post is in two parts – in the first section I share a situation that internal communicators often face and invite you to reflect on the possible solutions. In the next post I will revisit the perspectives that you share and discuss how we can tackle such requests when they arise. Here is the scenario. [...]

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Wikileaks, Corporate Espionage and Whistle Blowing – Implications for Internal Communication

The world is gripped by the ‘drip-drip-drip’ of cable internal communication shared by Wikileaks through their website. Apart from gauging the impact to international relations and politics these candid revelations also put the focus firmly on the power of transparency in internal communication. Interestingly, the India diplomatic corps have looked at the positive side of [...]

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Uncommon Lessons From the 2010 Delhi Commonwealth Games

With the dust settling after the successful completion of the Delhi 2010 Commonwealth Games many organizations in India are either heaving a sigh of relief or are simply delighted not just because we came second in the ranking but also since their business operations ran smoothly. I can relate to the event and how we kept [...]

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Lead From the Front to Build Leadership Credibility

It isn’t easy these days being a leader. With trust, confidence levels and credibility dropping rapidly among employees leaders face an uphill task to rally staff, convey messages and move forward on the organization’s goals. Trust in Leaders is Eroding The usual grouse is that leaders don’t show up, are not putting value on communication, [...]

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Policy Rollouts and Adoption – Role of Internal Communicators

All of us must be familiar with policies and guidelines such as ethics, gifting, dress code, behavior and office infrastructure among others that are foundations for any organization’s success – either as recipients of these policies or the creators.  However how, when and what needs to be communicated will determine how your employees perceive your company in [...]

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Reigniting the Culture Conversation – Internal Communications and Storytelling

‘Culture alignment is what makes organizations successful’. This message stuck to my mind like never before! I attended one of the best sessions ever on a topic often considered to be ‘esoteric’ and ‘abstract’ – culture. This post is to share my personal take-aways. Conducted by a senior leader this session had no presentation slides [...]

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How do you identify an appropriate workplace study to enter?

If you browse the Times of India Ascent (a popular India based newspaper recruitment reference) for advertisements of major Indian or multinational firms you will notice a slew of awards or recognitions in the messages to attract talent. Mostly in the form of recognitions or logos that spell out the ranking and importance of the [...]

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State of the post-recession workforce and social media internal communication opportunities

Over the last few weeks I researched the ‘state of social media adoption in internal communications in India’ and got numerous insights.  While I will share the details in an article shortly I wanted to reflect on opportunities for internal communicators to leverage social media in light of the recent 2010 Global Workforce Study by Towers [...]

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The Benefits of Revisiting Your Internal Communication Priorities

This month I caught up with my team at Chicago and we stepped back to re-chart our goals and focus areas for the year and beyond. To me it meant unlearning and looking at our stakeholders from a different lens altogether. Personally this meeting taught me a few pointers on structuring a team’s strategy for [...]

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Internal Communicators as the Company’s Historians

About 8 years ago my supervisor at a previous employer handed me a list stating my roles and responsibilities as an internal communication professional. In that, I recollect was a line which read ‘the company’s historian’. Then, as a junior member of a growing communications team it only meant ‘collating and updating’ company news. The [...]

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