Much ado about salary hikes? Help staff find meaning at work

There has been a lot of media attention to recent salary hikes and freezes at a few IT organizations in India and I wanted to reflect on the issue, the role of leaders and internal communicators in clarifying line of sight. It began with Infosys freezing salaries and cutting back on variable pay for staff [...]

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The Curious Case of Employee Voice

The recent announcement by Infosys to set up an internal portal (similar to Facebook) to give  employees a ‘voice’ intrigued me. According to the news report, the intranet called the ‘Infy Bubble’ is supposedly a platform for disgruntled Infoscions to vent on.  Is the assumption that employees don’t have a voice? I would disagree. The [...]

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Best Employers in India Have Inclusive Cultures and Communicate Consistently

The Outlook Business-AON Hewitt  Best Employers Study results in India are out. The Aon Hewitt Best Employers in India 2011 study is supposed to be the largest employee research project of its kind. Surveying began in September 2010, with employee engagement results available as early as three weeks from the completion of online surveying. Overall [...]

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Policy Rollouts and Adoption – Role of Internal Communicators

All of us must be familiar with policies and guidelines such as ethics, gifting, dress code, behavior and office infrastructure among others that are foundations for any organization’s success – either as recipients of these policies or the creators.  However how, when and what needs to be communicated will determine how your employees perceive your company in [...]

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Adopting social media inside the enterprise – challenges and opportunities for internal communicators

This article featured in Simply-Communicate, a UK based internal communication publication that reaches 15,000 communicators globally. http://www.simply-communicate.com/news/companies-india-adopt-social-media-inside-enterprise Read on for the complete article here as well. According to an IABC report over 79% of global companies leverage social media internally to improve productivity and engagement. India, however, still lags behind when it comes to adoption.  To [...]

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Best Companies to Work in India Study – New Approach, Different Perspectives

The Business Today -Indicus-People Strong Survey is out (February 7, 2010) and the top names sound familiar. Infosys ranks numero uno followed by Google. TCS, Microsoft also feature in the list. Noteworthy names missing are NetApps, Adobe, Cisco, Intel and HCL who were ranked highly in other studies last year. With an all new methodology [...]

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Citizens’ Distrust of Leaders – Implications for Organizations and Internal Communication

While the Tiger Woods controversy took the sporting and corporate worlds by storm, another incident in India shook the establishment and the trust in their politicians and leaders. A well known politician was allegedly caught in a compromising situation within a state’s highest office bringing a new low to how leaders are perceived. Though we [...]

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Can You Determine The Total Value of Your Internal Communications Effort?

Infosys has estimated its total value of human resources, which includes both software professionals and support at INR 1,02,133 crore for the fiscal ended March 2009. That works out to INR 97 lakhs per employee! According to the report, the value of human resources is evaluated and based on the “present value of future earnings [...]

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Consistent communication key among best employers in India

The recent 2009 Outlook Business – Hewitt Associates study (the 6th by Hewitt) on Best Employers highlights the importance of communication even in a downturn. Building a sense of urgency, having clearer channels of communication and motivating managers and support staff to give their best in trying times helped propel organizations such as HCL, Hindustan [...]

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Satyam – the internal communicator’s nightmare or exciting challenge?

 I couldn’t help notice the sarcasm when I read today’s Economic Times article which asked if Satyam is doing more damage to India than Lakshar-e-Toiba, the dreaded terrorist organization claimed to be behind many of the attacks in the country. Though all is not lost for outsourcing to India.      I first heard of [...]

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