Message First – Design Next!

My last post got some interesting viewpoints. Adam expressed the need for blending tone, consistency and image into the communication. Excellent perspective. Rishu talked of involving staff in the conversation and preempt questions they may have. Valid points. Annie highlighted the importance of including the ‘what’s in it for staff’ and also adding visuals that [...]

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How Can Internal Communicators Overcome the ‘Postman’ Syndrome?

A participant at the recently concluded internal communications workshop I ran in Bangalore, India highlighted a common concern that professionals in the industry face but rarely discuss. She said she felt like a ‘dakiya’ – (Hindi for postman) at her workplace. This conversation became a passionate discussion among many in the room and I realized [...]

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Struggling to Build Your Internal Communication Team’s Presence?

Internal communicators are experts and specialists who collaborate with leaders and human resources to help achieve a shared understanding of organizational goals, connect and recognize employees. However to be accepted as leaders the team is often called up to prove its worth and value. How you build your team’s presence is crucial for their success. [...]

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Fire-Drilling Your Internal Communications

In India fire-drills conducted by organizations are considered a necessary but a drab affair. With thousands of staff working in high rise buildings fire safety is a priority and standards needs to be explained effectively. Most organizations have a health and safety officer who interfaces with a third party vendor to organize demos periodically and [...]

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Internal Communications and Social Media –Discussing Trends and Opportunities

Yesterday, July 19, 2011 I had the pleasure of interacting and sharing perspectives on internal communication and social media trends and opportunities with about 100 students and communication professionals from leading organizations in Bangalore. Organized by COMMITs (a Bangalore based institute for journalism and mass communication) and COMMIT (Communicators in IT, a group of communication [...]

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The joy of partnering with a leader blogger who ‘gets’ it

As an internal communication professional nothing can come close to working for an internal client who just ‘gets’ it! I wanted to write this post to share insights from an ongoing partnership that I am beginning to enjoy. Also, share some ideas to make your internal leader’s blog leap ahead. Two reasons that make it [...]

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Who Own Your Engagement?

Employee engagement is a frequently discussed topic at organizational forums and like a hot potato the ownership seemed to oscillate between a reluctant group of people including human resources, communication teams and company leadership. I have also discovered new, improved designations of professionals in various capacities carrying the ‘engagement’ tag! At a recent Communicators in [...]

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Coaching Your Internal Communication Team to Success

There is a myth that in order for coaching to be a success it should be only handled by leaders, it requires a certification and also it expects staff to be receptive. I beg to differ. As communication professionals we have a responsibility not just to grow ourselves but to also grow the function and [...]

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Seeking an Internal Communication Role? Plan Your Change

Seeking a role in internal communication and not sure how to go about the interview process? In this blog I am sharing pertinent themes and relevant questions that you should ask and seek answers for while planning your move and interviewing for a role in internal communication. I an earlier post I had written on potential [...]

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Celebrating Company Milestones and Workforce Engagement

Have a milestone worth celebrating? Unsure how to get your employees singing the same tune? Every organization big or small has reasons to celebrate important milestones during their journey to energize their staff. Be it the completion of your company’s years of operations, a new product launch, an employee growth success story or even the [...]

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