Internal Communication Trends for 2011

Happy New Year to you! As we step into the New Year I wanted to share my perspectives on internal communication trends that I believe will shape the future of businesses and contribute to increased employee engagement.  Talent management and retention will draw even more on the power of internal communication: Attrition is looming as [...]

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Internal Communications Pointers from the Chile Miners Rescue Mission

I have been following the Chile miners rescue very closely and felt there were many lessons to learn from how the entire program was executed and communicated. To begin, it was one of the world’s most successful operations to get miners out from the longest underground entrapment in history. The meticulous planning, the pace at [...]

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Engaged Workplaces = Trust + Consistency + Leadership

On Friday, July 23 I attended the Great Place To Work Conference at Bangalore and I wanted to share my key take-aways and recommendations that you can take forward within your organizations, irrespective of the industry and size. To begin, best workplaces had nothing to do with size or number of employees. The theme of [...]

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Citizens’ Distrust of Leaders – Implications for Organizations and Internal Communication

While the Tiger Woods controversy took the sporting and corporate worlds by storm, another incident in India shook the establishment and the trust in their politicians and leaders. A well known politician was allegedly caught in a compromising situation within a state’s highest office bringing a new low to how leaders are perceived. Though we [...]

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Recession Proof Communication – Ideas To Stay Ahead Of The Downturn

I had the opportunity recently to informally address a group of leaders from a leading IT services provider. Here are thoughts shared with them on recession proofing communication during a downturn and the role of leaders. Much has been written about the slowdown and its impact on our lives. Though there are few suggestions for [...]

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Are you losing your best performers in this downturn?

The India Attrition Study 2008 (October 2008- March 2009) conducted by Business Today and People Strong  is out. The May 3, 2009 dated edition of Business Today carries an article on key findings.   The study tried to understand why employees quit and how this current slowdown has impacted the way employers view their employees. [...]

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Slowdown paradox – reduce or keep internal communication momentum going?

Do you communicate more or less or continue ‘business as usual’ during a slowdown?   Slowdown impacts communication budgets but research points to continued communication improving commitment even during these scenarios. Contradictory?   While most will agree that communication even during a slowdown is critical, very few communicators and leaders end up doing so.   [...]

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Adapatability – key to evolving role of internal communicators

How does one describe the role of internal communicators? Strategic? Tactical? Complex? People oriented? Results focussed? An executive administrator from a leading organization who was keen to join the ranks of an internal communications team got cold feet when she dived headlong into projects. “I am better off with what I am doing today if [...]

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