Anna Hazare’s campaign and what we can learn

Much has been spoken and written on the 74 year old crusader who is giving the Indian government a hard time with his anti-corruption Bill. The campaign has not just captured the imagination of the masses but the world is watching with awe as one man is attempting to overcome a systemic rot. Visuals of [...]

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Media, Manipulation and Internal Communication – Challenges and Directions for Change

I had the opportunity to share perspectives on media, whistle blowing and manipulation at a two day national seminar  (Media Manthan) conducted by St. Aloysius College, Mangalore on January 21- 22, 2011. Justice N Santosh Hegde (Karnataka Lokayukta Head), BBC’s former producer Adam Clapham, Kuvempu University’s Professor Poornananda and Justice Saldanha, a recognized social activist were among [...]

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Wikileaks, Corporate Espionage and Whistle Blowing – Implications for Internal Communication

The world is gripped by the ‘drip-drip-drip’ of cable internal communication shared by Wikileaks through their website. Apart from gauging the impact to international relations and politics these candid revelations also put the focus firmly on the power of transparency in internal communication. Interestingly, the India diplomatic corps have looked at the positive side of [...]

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The Pistachio Principle and the Art of Internal Communication Dieting

Is your internal communication clogging staff’s mailboxes? Do your stakeholders engage intently with their communication to reduce flab? Are your efforts in sharing ‘bite’ size chunks of information adding up? If you have ever been tempted to share more information so that your team ‘gets’ all they need or of passing on content without including [...]

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Lead From the Front to Build Leadership Credibility

It isn’t easy these days being a leader. With trust, confidence levels and credibility dropping rapidly among employees leaders face an uphill task to rally staff, convey messages and move forward on the organization’s goals. Trust in Leaders is Eroding The usual grouse is that leaders don’t show up, are not putting value on communication, [...]

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Engaged Workplaces = Trust + Consistency + Leadership

On Friday, July 23 I attended the Great Place To Work Conference at Bangalore and I wanted to share my key take-aways and recommendations that you can take forward within your organizations, irrespective of the industry and size. To begin, best workplaces had nothing to do with size or number of employees. The theme of [...]

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Adopting social media inside the enterprise – challenges and opportunities for internal communicators

This article featured in Simply-Communicate, a UK based internal communication publication that reaches 15,000 communicators globally. http://www.simply-communicate.com/news/companies-india-adopt-social-media-inside-enterprise Read on for the complete article here as well. According to an IABC report over 79% of global companies leverage social media internally to improve productivity and engagement. India, however, still lags behind when it comes to adoption.  To [...]

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Communicators as Coaches to Build Your Organization’s Culture

“Coaching is for professionals”, “I am not qualified to coach”, “So much work – who has the time to coach?”, “I rather tell my team what to do rather than do this time consuming coaching bit”. Heard these before? Sounds familiar? The Times of India Ascent (September 2, 2009) front page story on mentorship and [...]

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Satyam – the internal communicator’s nightmare or exciting challenge?

 I couldn’t help notice the sarcasm when I read today’s Economic Times article which asked if Satyam is doing more damage to India than Lakshar-e-Toiba, the dreaded terrorist organization claimed to be behind many of the attacks in the country. Though all is not lost for outsourcing to India.      I first heard of [...]

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Can internal communicators revive flagging confidence in leadership?

After Edelman’s Trust Barometer which highlights belief in ‘a person like me’, here is another study from Career Builder which talks of low engagement with the C-Leadership. While this study was conducted in the US, it may work for India and other geographies as well. My view is that lack of visibility and access created [...]

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